Competency Description

Good communication is important in virtually all professional fields, but it’s especially true of learning design, because so much of an instructional designer’s work takes place in a team environment that involves collaboration with other LAs, instructional technologists, and faculty. This competency covers the rules of the road when it comes to online etiquette (AKA “netiquette”), communicating about workflow and needs, and giving/receiving constructive feedback. All of these communication principles are key parts of building effective communities of practice.

This course is also available in the Design Project Leadership Track.

You will have six months to complete this competency and can review the materials at any time during this period. If you wish to access these resources after the six months, you will need to re-enroll.

Competency Outcomes

Upon completion of this competency you will be able to:

• Identify the appropriate means of meeting communicate needs.
• Evaluate the use of tone, language, and attire throughout various methods of communication, and determine appropriateness.
• Identify the steps needed to communicate with team members within working documents.
• Determine whether faculty consultation communications are respectful.
• Evaluate the constructiveness of provided feedback.
• Determine the professionalism of communications within a community of practice.

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