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IT - Communication and Collaboration is a Course

IT - Communication and Collaboration

Self-paced

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Full course description

Course Date:

Open

Duration:

Ongoing

Commitment:

1-2 hrs/week

Requirement:

None

Course Type:

Self-paced

Credential:

TBD

Competency Description

Good communication is important in virtually all professional fields, but it’s especially true of instructional technology, because so much of an IT’s work takes place in a team environment that involves collaboration with other ITs, learning architects, and faculty. This competency covers the rules of the road when it comes to online etiquette (AKA “netiquette”), communicating about workflow and needs, and giving/receiving constructive feedback. All of these communication principles are key parts of building effective communities of practice.

Competency Outcomes

Upon completion of this competency you will be able to:

  • Communicate needs via various methods of communication.
  • Utilize professional tone, language, and attire throughout various methods of communication.
  • Communicate with team members within working documents.
  • Utilize and provide constructive feedback.
  • Work actively and professionally within a community of practice.


Competency Topics

  • Communicating Needs
  • Appropriate Communication
  • Working Documents
  • Constructive Feedback
  • Professional Communication

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