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IT | Coaching and Support is a Course

IT | Coaching and Support

Started Jun 20, 2019

$50 Enroll

Full course description

Course Date:

Open

Duration:

Ongoing

Commitment:

3-5 hrs/week

Requirement:

None

Course Type:

Self-paced

Credential:

None

Competency Description

During the course design process, the instructional technologist is the technical expert. With this expertise comes the hazard of using highly technical language, or jargon, with people outside your field who may not understand it. This competency stresses the importance of knowing how to explain technological concepts without resorting to jargon and how to support the development process, and those involved in it, by giving sound advice and feedback. In short, this competency is about learning to be an effective technology coach.

This course is also available in the Project Management Soft Skills Track.

Competency Outcomes

Upon completion of this competency you will be able to:

  • Describe appropriate technology utilization without the use of jargon.
  • Provide support, advice, and feedback for tools and technology usage.


Competency Topics

  • Technology Utilization
  • Supporting Tools and Technology Usage